Austell Property Management
Let Us Manage Your Austell Rental PropertyRENU Property Management in Austell has the knowledge, experience, tools, and staff to thoroughly address every aspect of your investment portfolio. We take every measure to protect your asset and maximize the return on your investment. The intricacies of property management go well beyond collecting a rent check. We have implemented detailed processes for marketing Austell vacancies, screening applications, executing leases, processing rent payments, inspecting and maintaining properties, issuing account statements, and more. We care about your Austell property as if it were our own and will go the extra mile to exceed your expectations. Some of these extra mile services include: tenant move in and move out videos emailed to owner and tenant, automatic e-deposits for owners, and 24/7 online access to view every detail about your rentals.
The Benefits Of Working With RENU Property Management In Austell
Market Analysis: We analyze comparable homes in the current Austell market to ensure accurate rental pricing.
Property Condition: We walk the property to become familiar with condition and amenities. We make recommendations for the best implementation of improvements.
Online Marketing: We create a detailed Austell property listing and distribute it online across a large network of rental websites to capture the largest audience possible.
Additional Marketing: We recognize that sometimes a different approach is beneficial for maximum exposure in a particular market. We will create traditional printed flyers or MLS listings for homes where the market calls for them. (An additional fee will apply for MLS advertising.)
On-site Information: Our “for rent” signs and supplemental pamphlets on-site direct prospective tenants to apply online 24/7 or to contact our office by phone, text, or online with any questions. Inquiries receive an immediate auto-reply and an additional personal response as soon as possible thereafter.
A reliable and long-term renter is worth their weight in gold. RENU focuses on renting your Austell investment property to stable tenants who will take care of the property and pay the rent on time. In order to do this, all RENU Property Management Austell tenants must pass a comprehensive screening process. Our screening process in Austell results in fewer late payments and longer tenant retention. We adhere to Fair Housing practices and will not discriminate on the basis of race, color, religion, sex, handicap, familial status, or national origin. We WILL deny an applicant the basis of creditworthiness, monthly income, and/or rental history. Upon receipt of an application you can trust that we will:
Review the applicant’s ID: We look for matching name, date of birth, and address.
Run a credit report: We look for qualifying credit, no open bankruptcies, and for red flags such as unpaid utilities, debt to a previous landlord, or large collection balances.
Conduct a criminal background check: We review public records for any criminal history.
Check public records: We search for any past evictions or landlord-tenant disputes.
Verify employment: We obtain verification of current, local employment.
Verify monthly income: We review current paystubs for proof of qualifying income.
Verify landlord references: We ask for three years of rental history and contact previous landlords to inquire about payment history, length of tenancy, proper notice given, lease violations, rent amount, damages, and any other noteworthy concerns.
Setting fair prices for rental units requires an understanding of current market trends in Austell. In addition to our knowledge of the Austell area, we run a market analysis along with our review of the property to maximize your income in the shortest amount of time with the best tenants. Responding to tenant leads in real time allows us to obtain useful feedback and provide you with weekly updates on lead activity and responses. From there, we use our experience to adjust the listing or conditions at the property as necessary. Once an applicant is screened and approved, we execute an attorney-reviewed lease, collect and hold a tenant security deposit, and inspect the property. Our Austell move-in inspection includes detailed photos of the property so that we can hold the tenant responsible for any changes in condition beyond normal wear and tear.
Lease Agreement: RENU Property Management in Austell has a customized, attorney-approved lease agreement to govern the landlord-tenant relationship. The lease includes rules for creating a safe, peaceful living environment that protects the landlord’s and tenants’ rights as well as the welfare of the property.
Move-in Packets: New tenants in Austell receive additional guidelines for care and use of a house, any HOA governing documents, and information about local utility companies.
Move-in Inspections: Each Austell move-in is preceded by a thorough inspection. The interior/exterior inspection includes photos of each room and fixture and includes notes on condition or existing damages. This allows RENU Property Management to hold tenants accountable for any tenant-caused damage to the property at move-out.
Rent Collection: Our lease outlines a clear rent due date, late fee schedule, and eviction process for when tenants fall behind so that there are no surprises.
Property Care: The lease agreement also stipulates what the tenant is responsible for maintaining themselves so that those items are not neglected.
RENU Property Management in Austell is equipped to handle any maintenance needs, any time. Regardless of why maintenance is needed, RENU will dispatch our trusted Austell area contractors, coordinate with the tenants for property access, and handle invoicing on your behalf. Tenants have a fully integrated portal, allowing them to request maintenance servicing when it is needed. Emergency servicing systems ensure urgent matters are handled expediently, mitigating as much damage as possible. Routine property inspections enable RENU to identify issues before they worsen. We also have professional remodeling services to take care of repairs and refurbishments as required. We coordinate tenant requests, property access, obtaining estimates, and paying contractors on your behalf to make maintenance of any nature a smooth process. Continual maintenance keeps your Austell property in top condition. Happy renters and fewer repairs increase your revenue.
Standard Maintenance: Each RENU Property Management Austell tenant has a unique online Tenant Portal login where they can request maintenance. They provide contact information for scheduling, photos of the problem (optional), and an explanation for what the problem is.
Emergency Maintenance: We provide tenants with a 24/7 Maintenance Hotline to reach us whenever something goes wrong at their Austell property. We screen requests, assess the nature of the request, dispatch emergencies immediately, and work to mitigate damages, keep repair costs low, and keep tenants happy. This system mitigates damages, keeps tenants happy, and reduces expenses.
Preventative Maintenance: Regular property inspections allow us to identify concerns before they become problems. We watch for interior and exterior needs, record and share any tenant-reported concerns, and monitor tenant care of the property.
Turnover Maintenance: Our thorough move-out inspection not only allows us to charge tenants for any damages, but it is also an opportunity for us to identify any capital investments which would increase the value of your Austell property for the next lease.
Each RENU Property Management Austell property owner receives access to an online Owner Portal. Around the clock access to your account information means that you can stay organized and informed from anywhere in the world with the click of a button. This online account includes 24/7 access to:
Monthly Statements: The current and historical account statements provide a record of rent income, management fees, and any other bills or expenses for that month.
Payment Disbursement History: We provide a transaction log showing the date and amount for every payment you receive via direct deposit.
Tax Documents: 1099 tax documents are sent out each January and a copy is saved in your portal for easy access.
Property Inspection Reports: The photos and comments from each Austell property inspection are saved to your account for review.
Tenant Leases: A copy of each lease or lease renewal is available on your portal.
Management Documents: A copy of your RENU Property Management management agreement is saved on your account for your convenience.
Online Tenant Payments
RENU Property Management tenants in Austell make all rent payments via our online Tenant Portal. The funds are then electronically deposited to the bank account of your choice. Online payments guarantee that no checks get lost in the mail and no time is lost waiting in line at the bank. This design streamlines payment processing to ensure that you receive your funds as quickly as possible. Payments are automatically tracked and recorded for accuracy. Monthly statements provide a breakdown of disbursements and any other account activity for your records.
Evictions & Collections
We do our best to protect your interests and place tenants who will fulfill their lease. Sometimes tenants still default on their lease agreement due to unforeseen circumstances. RENU Property Management in Austell has the experience to navigate through complex situations while mitigating risk and complying with the law. We coordinate with our eviction and/or collection attorneys to move through the appropriate legal processes and recoup your funds as quickly as possible. If an eviction is necessary, we work to regain possession of the property and re-rent it as soon as possible. If a tenant moves out leaving damages behind, we have a collection process in place to hold them accountable thanks to our thorough move-in inspections.
RENU works with Investors to acquire and stabilize single family homes in multiple areas across the United States. We are the Industry Leaders in underwriting process and acquisition technology. The following RENU methods have helped investors successfully acquire over $2.9B in U.S. Residential Assets since 2009:
Proprietary Analytics Software
RENU Analytics is a software platform that takes direct data feeds from Multiple Listing Services, Tax Records, and Public Data. With this software we are able to accurately and efficiently underwrite over 20 Million Homes per day. Real-Time data combined with historical data is applied to a proprietary algorithm to surface the best assets for a specific investor every 60 seconds. Asset level expenses are used to capture exact yield potential in each market.
Corporate Underwriting Team
RENU’s Corporate Underwriting Team consists of 20 analysts that use the data generated from our analytics software to further analyze each property. Our Team performs benchmarking and underwriting analyses to provide opinions of value on real estate before we make a purchase. Analyses include reviewing municipal and HOA laws, construction budgets, embedded equity, home price appreciation models, and gross & net yields from cash flows. Once the property has been analyzed by the Corporate Team, it is sent to the local teams to validate.
Local Operations Team
Our local operations teams manage final underwriting, offer writing, contract negotiation, and transaction management. Underwriting integrity is preserved and locked into RENU Analytics. These teams are also able to provide significant off-market asset sale leads. The feedback we obtain from the local team rounds out the perfect real-time approach.
Construction Management – Rehab Management
RENU is able to make the rehab and construction process efficient through the use of technology and leveraging our local relationships. Rehab oversight is performed at the job site while further oversight and accountability measures are performed at the Corporate office.
Corporate Process Management
Operations, Treasury, and Acquisition responsibilities are all managed at the Corporate office. The technology we implement provides transparency throughout all stages of the process.
Austell Area Information
Austell is located along the southern border of Cobb County, less than 20 miles west of downtown Atlanta. As of the 2010 census, the city had a population of 6,581.
The economy of Austell in its early years was largely tied to the rail depot, transferring people and goods and allowing many residents to commute to nearby Atlanta in pursuit of higher paying, more abundant jobs. Passengers no longer move by rail to or from Austell, though. Other industry includes recycling paper and plastics with exports going as far as China.
The city has easy access to I-20 and I-285. It is conveniently nestled within minutes of Arbor Place Mall, Hiram shopping centers, Cumberland Mall, Town Center, and even Kennesaw State University. Six Flags over Georgia and Sweetwater Creek State Park are each only minutes away. Austell is the perfect city to call home for families and young professionals alike.
Hartsfield-Jackson Atlanta International Airport – the world’s busiest passenger airport – is located within a short drive, with several driving routes for quick access.
Sweetwater Creek, a tributary of the Chattahoochee River, flows through the city, passing north, then east of the city center. The area is relatively flat, with few large hills.
Austell in within the prestigious Cobb County School System. For the 2018-2019 school year, Cobb County Schools received “top honors”, with the highest Metro-Atlanta milestone scores.
During summer, softball games are nearly a continual occurrence with city leagues having 30 games and 450 players. In addition to cheerleading, 32 teams of over 500 youths are sponsored by the Sweetwater Valley Youth Association. Five lighted fields accommodate baseball and softball aficionados. Collar Park and Washington Street Park both have tennis courts.
The Austell Parks and Recreation Department maintains five recreational facilities and seven parks Berry Park, a passive park, Collar Park and Legion Park which are both community parks, and Pine Street, Stephens, Washington Street and Berry Park which are neighborhood parks. Combined, they all cover an area of 36.2 acres